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Tips for Safe Banking

Keeping your information and accounts safe is something everyone wants to know how to do, so we've created a list of tips and advice to help you keep your information as secure as possible.

  1. Store all of paperwork that contains sensitive information ( account number, social security number, etc.) in a hidden location, or even lock it away in filing cabinet it possible.
  2. Consider adding a password to your account. This means that whenever you would call in about your account, the representative on the other end will ask you for your password before giving out any information.
  3. Thoroughly review your credit union statement each month/quarter to ensure all activity on your account seems genuine and accurate. We furthermore recommend enrolling in online banking so that you can view the activity on your account in real time.
  4. Contact the credit union right away if you every notice anything on your account that seems suspicious.
  5. Don't write down any of your passwords; that makes it far too easy for someone to get logged into your accounts.
  6. Don't open emails if you do not trust/know the sender.
  7. When shopping online, only use sites that you trust. Fraud can happen with any merchant, but it is more likely to happen with a less credible merchant.
  8. When at an ATM or gas pump, check the card reader to make sure there isn't a scanner attached to the machine.
  9. Also when at an ATM make sure you are aware of your surroundings, and always cover the key pad when typing in your PIN. Leave right away if you don't feel safe.
  10. Check your credit union's website, social media and newsletter frequently to stay informed on any and all recent merchant breaches that might affect you.
  11. Use caution with phone calls claiming to be from a financial institution. Our credit union along with other institutions may need to call you, and may even need to ask you to verify sensitive information before proceeding with the call, but if something doesn't seem right, hang up the phone and call that institution using whatever number you have listed for them.
  12. When using a drive-up ATM, keep your engine running and your doors locked.
  13. If available to you, sign up for text or email alerts linked to your account.
  14. Keep your information current. Notify us if you move, change your phone number or even update your email address.